Frequently Asked Questions
Everything you might want to know about hearing tests, hearing aids, wax removal and visiting our Wickersley clinic. Can’t find your answer? Just give us a call.
Yes. Our hearing assessments are completely free and come with no obligation to buy anything. You’ll get a thorough check and a clear explanation of your results.
Usually around 45–60 minutes. That gives us time to understand your concerns, examine your ears, carry out the hearing tests and talk through what we find — without rushing.
Because we’re independent, we fit all the leading manufacturers — Widex, Phonak, Signia, Starkey, Oticon, ReSound and Unitron — and recommend whichever genuinely suits your hearing, lifestyle and budget.
Absolutely. We offer a trial period so you can experience the difference in your own everyday environments before making any commitment.
Microsuction is a safe, gentle method of removing earwax using a microscope and a small suction device — no water or flushing. It’s comfortable, quick and suitable for almost everyone.
Yes. We service and repair most makes and models, whether or not we originally supplied them — including cleaning, re-tubing and reprogramming.
It varies with the technology you choose. After your free assessment we’ll explain the options at different price points clearly, so you can decide what’s right for you with no pressure.
We look after your hearing aids for their lifetime — including free annual reviews, reprogramming and cleaning — so they keep performing at their best.
Yes — there’s 3 hours of free parking at The Tanyard, under 50 ft away. Set your sat-nav to S66 1AA for parking (our clinic address is S66 1JY).
You can book online any time, or call us on 01709 437250 during opening hours. We’re open Monday to Friday 9:00–4:30 and Saturday 10:00–12:00.
We’re happy to help — call 01709 437250 or book an appointment and we’ll talk it through.
